# Assets dont display if RasPi unable to access internet

**URL:** <https://forums.screenly.io/t/assets-dont-display-if-raspi-unable-to-access-internet/1390>\
**Category:** Anthias\
**Created:** [April 22, 2024, 5:29am UTC](https://forums.screenly.io/t/assets-dont-display-if-raspi-unable-to-access-internet/1390 "2024-04-22T05:29:24Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![hardy](https://avatars.discourse-cdn.com/v4/letter/h/c5a1d2/32.png) [@hardy](https://forums.screenly.io/u/hardy)\
**Post date:** [April 23, 2024, 7:33am UTC](https://forums.screenly.io/t/assets-dont-display-if-raspi-unable-to-access-internet/1390/3 "2024-04-23T07:33:31Z")

</div>

ok. I have tried to config the proxy using raspi-config, and then in the /etc/environment file  
The env file at least allows wget to work through the proxy. But our console screen is still blank.  
Following also tips from here: [Can’t Get Screenly to Start - Anthias - Anthias Forum](https://forums.screenly.io/t/cant-get-screenly-to-start/792/3) I can see some logs using journalctl.

Apr 23 14:07:15 vnrp-ras1 systemd[1]: screenly-host-agent.service: Scheduled restart job, restart counter is at 31.  
Apr 23 14:07:15 vnrp-ras1 systemd[1]: Stopped Screenly Host Agent.  
Apr 23 14:07:15 vnrp-ras1 systemd[1]: Started Screenly Host Agent.  
Apr 23 14:07:16 vnrp-ras1 python3[1043]: INFO:root:Connecting to redis…  
Apr 23 14:07:16 vnrp-ras1 python3[1043]: Traceback (most recent call last):  
Apr 23 14:07:16 vnrp-ras1 python3[1043]: File “/usr/lib/python3/dist-packages/redis/connection.py”, line 559, in connect  
Apr 23 14:07:16 vnrp-ras1 python3[1043]: sock = self.\_connect()  
Apr 23 14:07:16 vnrp-ras1 python3[1043]: File “/usr/lib/python3/dist-packages/redis/connection.py”, line 615, in \_connect  
Apr 23 14:07:16 vnrp-ras1 python3[1043]: raise err  
Apr 23 14:07:16 vnrp-ras1 python3[1043]: File “/usr/lib/python3/dist-packages/redis/connection.py”, line 603, in \_connect  
Apr 23 14:07:16 vnrp-ras1 python3[1043]: sock.connect(socket\_address)  
Apr 23 14:07:16 vnrp-ras1 python3[1043]: ConnectionRefusedError: [Errno 111] Connection refused  
Apr 23 14:07:16 vnrp-ras1 python3[1043]: During handling of the above exception, another exception occurred:  
Apr 23 14:07:16 vnrp-ras1 python3[1043]: Traceback (most recent call last):  
Apr 23 14:07:16 vnrp-ras1 python3[1043]: File “/home/hvn/screenly/host\_agent.py”, line 53, in   
Apr 23 14:07:16 vnrp-ras1 python3[1043]: subscriber\_loop()  
Apr 23 14:07:16 vnrp-ras1 python3[1043]: File “/home/hvn/screenly/host\_agent.py”, line 42, in subscriber\_loop  
Apr 23 14:07:16 vnrp-ras1 python3[1043]: pubsub.subscribe(CHANNEL\_NAME)  
Apr 23 14:07:16 vnrp-ras1 python3[1043]: File “/usr/lib/python3/dist-packages/redis/client.py”, line 3580, in subscribe  
Apr 23 14:07:16 vnrp-ras1 python3[1043]: ret\_val = self.execute\_command(‘SUBSCRIBE’, \*iterkeys(new\_channels))  
Apr 23 14:07:16 vnrp-ras1 python3[1043]: File “/usr/lib/python3/dist-packages/redis/client.py”, line 3466, in execute\_command  
Apr 23 14:07:16 vnrp-ras1 python3[1043]: self.connection = self.connection\_pool.get\_connection(  
Apr 23 14:07:16 vnrp-ras1 python3[1043]: File “/usr/lib/python3/dist-packages/redis/connection.py”, line 1192, in get\_connection  
Apr 23 14:07:16 vnrp-ras1 python3[1043]: connection.connect()  
Apr 23 14:07:16 vnrp-ras1 python3[1043]: File “/usr/lib/python3/dist-packages/redis/connection.py”, line 563, in connect  
Apr 23 14:07:16 vnrp-ras1 python3[1043]: raise ConnectionError(self.\_error\_message(e))  
Apr 23 14:07:16 vnrp-ras1 python3[1043]: redis.exceptions.ConnectionError: Error 111 connecting to 127.0.0.1:6379. Connection refused.  
Apr 23 14:07:16 vnrp-ras1 systemd[1]: screenly-host-agent.service: Main process exited, code=exited, status=1/FAILURE  
Apr 23 14:07:16 vnrp-ras1 systemd[1]: screenly-host-agent.service: Failed with result ‘exit-code’.

A very quick look into docker (that I also no knowthing about), docker ps command lists nothing.  
Dont know if this is any help, but I’m looking forward to some advice.

Thank you

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