# Borders on display screen please help!

**URL:** <https://forums.screenly.io/t/borders-on-display-screen-please-help/336>\
**Category:** Anthias\
**Created:** [June 26, 2020, 8:22am UTC](https://forums.screenly.io/t/borders-on-display-screen-please-help/336 "2020-06-26T08:22:27Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![mataatmsllc](https://avatars.discourse-cdn.com/v4/letter/m/49beb7/32.png) [@mataatmsllc](https://forums.screenly.io/u/mataatmsllc)\
**Post date:** [June 26, 2020, 8:22am UTC](https://forums.screenly.io/t/borders-on-display-screen-please-help/336/1 "2020-06-26T08:22:27Z")

</div>

Yes; I finally got the ads to show on my display that I’m going to place on top of my ATM. But why is there big huge borders. I’m using 2400x1800px on the images.

 ![image](https://canada1.discourse-cdn.com/flex029/uploads/screenly/original/1X/0b21c8dd54bbf713aa33ee57b1324f312c1d810c.jpeg)

---

<div class="post-metadata">

**Author:** ![vpetersson](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.screenly.io/vpetersson/32/8_2.png) [@vpetersson](https://forums.screenly.io/u/vpetersson)\
**Post date:** [June 30, 2020, 8:49am UTC](https://forums.screenly.io/t/borders-on-display-screen-please-help/336/2 "2020-06-30T08:49:08Z")

</div>

This is most likely due to one of the following things:

- The TV was off when the Raspberry Pi booted up, thus preventing it from detecting the resolution of the monitor
- The resolution of the TV is unsupported by the Raspberry Pi (Raspberry Pis prior to Raspberry Pi 4 Model B only supports up to 1080). It’s hard to see in the photo but it looks like an ultra-wide monitor.

We generally recommend using 1080 content (i.e. 1920x1080) for best experience.

---

<div class="post-metadata">

**Author:** ![ealmonte32](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.screenly.io/ealmonte32/32/228_2.png) [@ealmonte32](https://forums.screenly.io/u/ealmonte32)\
**Post date:** [July 13, 2020, 3:23am UTC](https://forums.screenly.io/t/borders-on-display-screen-please-help/336/3 "2020-07-13T03:23:41Z")

</div>

@mataatmsllc

Do you know how to SSH into the pi or using the console with ctrl+alt+f1 ?

If so, you can play around with the overscan of the TV until you get your perfect fit.

for example, the /boot/config.txt file has these to play with, try these negative numbers to see if it makes it better, you can continue with larger negative numbers, on one of my TVs I had to use -32 as the left and right one for it to fit perfectly.  
Good luck, let me know how it goes.

```auto
overscan_left=-20
overscan_right=-20
overscan_top=-10
overscan_bottom=-10

```

---

<div class="post-metadata">

**Author:** ![Limfjord](https://avatars.discourse-cdn.com/v4/letter/l/b487fb/32.png) [@Limfjord](https://forums.screenly.io/u/Limfjord)\
**Post date:** [September 14, 2020, 12:45pm UTC](https://forums.screenly.io/t/borders-on-display-screen-please-help/336/4 "2020-09-14T12:45:08Z")

</div>

Hi

I’ve got the same issue with black border, but it makes no difference when I use negative numbers in config.txt - and yes I remembered to remove the # …

The border is only with Jpg still images - when I’m using mp4 video files there’s no issue…

Hope someone can help me

Best regards  
Kim

---

<div class="post-metadata">

**Author:** ![Limfjord](https://avatars.discourse-cdn.com/v4/letter/l/b487fb/32.png) [@Limfjord](https://forums.screenly.io/u/Limfjord)\
**Post date:** [September 14, 2020, 1:10pm UTC](https://forums.screenly.io/t/borders-on-display-screen-please-help/336/5 "2020-09-14T13:10:09Z")

</div>

And to answer my own question, I still needed to remove the # from disable\_overscan=1

Now it’s working like a charm