# Stuck on "loading assets" screen?

**URL:** <https://forums.screenly.io/t/stuck-on-loading-assets-screen/6165>\
**Category:** Anthias\
**Created:** [April 15, 2025, 2:08pm UTC](https://forums.screenly.io/t/stuck-on-loading-assets-screen/6165 "2025-04-15T14:08:12Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![DonnaPaulsen](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.screenly.io/donnapaulsen/32/634_2.png) [@DonnaPaulsen](https://forums.screenly.io/u/DonnaPaulsen)\
**Post date:** [April 15, 2025, 2:08pm UTC](https://forums.screenly.io/t/stuck-on-loading-assets-screen/6165/1 "2025-04-15T14:08:12Z")

</div>

Hey,  
Just set up Screenly OSE on my Pi, but it gets stuck on the “loading assets” screen. Tried rebooting, but no luck. Any ideas?

Thanks!

---

<div class="post-metadata">

**Author:** ![nicomiguelino](https://avatars.discourse-cdn.com/v4/letter/n/e56c9b/32.png) [@nicomiguelino](https://forums.screenly.io/u/nicomiguelino)\
**Post date:** [April 15, 2025, 2:16pm UTC](https://forums.screenly.io/t/stuck-on-loading-assets-screen/6165/2 "2025-04-15T14:16:53Z")

</div>

I want to ask the following for details:

- How did you install Anthias (formerly Screenly OSE)—did you install it via the installer script or via the release images?
- What is the model/version of your Raspberry Pi?
- If you could access the web interface, what version of Anthias are you using? From your browser, you could go to `http://<PI_IP_ADDRESS>/system-info` and look for “Anthias” version.