Screenly Forum

Journalctl shows assets being skipped when it shouldn't

How do I go about troubleshooting an issue like this? or where would you start to look…
The URLs that it is saying not available then says skipping (the screen cuts off the text that says skipping), are 100% fully available.
I don’t see any error that gives me a hint as to what is going wrong during the request to the asset/URL, so I can’t really troubleshoot…
Any thoughts?
I am trying to avoid reboots and adding and removing assets, I like getting down to the root cause of an issue to fix it permanently or at the very minimum self-heal.

A mention / reference is on github:


one of the users (qbicdesign) mentions the exact issue, but he says that he is running dev branch, and i am running the stable one, so it is not a difference of versions…
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Feb 27 17:12:10 rp300we python[816]: current url is file:///tmp/screenly_html/black_page.html
Feb 27 17:12:10 rp300we python[816]: Sleeping for 20
Feb 27 17:12:30 rp300we python[816]: Generating asset-list...
Feb 27 17:12:31 rp300we python[816]: Showing asset https://boardclock.com/app/clock (webpage)
Feb 27 17:12:46 rp300we python[816]: current url is https://boardclock.com/app/clock/626fcd71cd166954225cd2b703bd22c8/
Feb 27 17:12:46 rp300we python[816]: Sleeping for 60
Feb 27 17:13:46 rp300we python[816]: Generating asset-list...
Feb 27 17:13:46 rp300we python[816]: Asset https://weather.srly.io - paramus at https://weather.srly.io?lat=40.930240285321055&lng=-74.06504906356537&lang=en&24h=0&wind_speed=0 is not available, sk
Feb 27 17:13:47 rp300we python[816]: Generating asset-list...
Feb 27 17:13:47 rp300we python[816]: Asset Shared MS Google Slide at https://***private***/presentation/d/e/2PACX-1vRQfzuUad3I_2XZMzPTcRG3Nbsn37qWn33eUAudq76i5AwSj9z63jxPY1Fq_m8FyscyPOFOo3Uyza6J/
Feb 27 17:13:48 rp300we python[816]: Generating asset-list...
Feb 27 17:13:48 rp300we python[816]: Showing asset http://www.***private***academy.org/sites/default/files/***private***_logo.png (image)
Feb 27 17:13:48 rp300we python[816]: current url is file:///tmp/screenly_html/black_page.html
Feb 27 17:13:48 rp300we python[816]: Sleeping for 20
Feb 27 17:14:08 rp300we python[816]: Generating asset-list...
Feb 27 17:14:08 rp300we python[816]: Showing asset https://boardclock.com/app/clock (webpage)
Feb 27 17:14:20 rp300we python[816]: current url is https://boardclock.com/app/clock/626fcd71cd166954225cd2b703bd22c8/
Feb 27 17:14:20 rp300we python[816]: Sleeping for 60
Feb 27 17:15:20 rp300we python[816]: Generating asset-list...
Feb 27 17:15:25 rp300we python[816]: Asset https://weather.srly.io - paramus at https://weather.srly.io?lat=40.930240285321055&lng=-74.06504906356537&lang=en&24h=0&wind_speed=0 is not available, sk
Feb 27 17:15:26 rp300we python[816]: Generating asset-list...
Feb 27 17:15:31 rp300we python[816]: Asset Shared MS Google Slide at https://***private***/presentation/d/e/2PACX-1vRQfzuUad3I_2XZMzPTcRG3Nbsn37qWn33eUAudq76i5AwSj9z63jxPY1Fq_m8FyscyPOFOo3Uyza6J/
Feb 27 17:15:31 rp300we python[816]: Generating asset-list...
Feb 27 17:15:32 rp300we python[816]: Showing asset http://www.***private***academy.org/sites/default/files/***private***_logo.png (image)
Feb 27 17:15:32 rp300we python[816]: current url is file:///tmp/screenly_html/black_page.html
Feb 27 17:15:32 rp300we python[816]: Sleeping for 20
Feb 27 17:15:52 rp300we python[816]: Generating asset-list...
Feb 27 17:15:52 rp300we python[816]: Showing asset https://boardclock.com/app/clock (webpage)
Feb 27 17:16:13 rp300we python[816]: current url is https://boardclock.com/app/clock/626fcd71cd166954225cd2b703bd22c8/
Feb 27 17:16:13 rp300we python[816]: Sleeping for 60
Feb 27 17:16:57 rp300we python[816]: USR1 received, skipping.
Feb 27 17:16:57 rp300we python[816]: Generating asset-list...
Feb 27 17:17:01 rp300we CRON[1047]: pam_unix(cron:session): session opened for user root by (uid=0)
Feb 27 17:17:01 rp300we CRON[1051]: (root) CMD (   cd / && run-parts --report /etc/cron.hourly)
Feb 27 17:17:01 rp300we CRON[1047]: pam_unix(cron:session): session closed for user root
Feb 27 17:17:02 rp300we python[816]: Asset https://weather.srly.io - paramus at https://weather.srly.io?lat=40.930240285321055&lng=-74.06504906356537&lang=en&24h=0&wind_speed=0 is not available, sk
Feb 27 17:17:03 rp300we python[816]: Generating asset-list...
Feb 27 17:17:03 rp300we python[816]: Asset Shared MS Google Slide at https://***private***/presentation/d/e/2PACX-1vRQfzuUad3I_2XZMzPTcRG3Nbsn37qWn33eUAudq76i5AwSj9z63jxPY1Fq_m8FyscyPOFOo3Uyza6J/
Feb 27 17:17:04 rp300we python[816]: Generating asset-list...
Feb 27 17:17:04 rp300we python[816]: Showing asset http://www.***private***academy.org/sites/default/files/***private***_logo.png (image)
Feb 27 17:17:04 rp300we python[816]: current url is file:///tmp/screenly_html/black_page.html
Feb 27 17:17:04 rp300we python[816]: Sleeping for 20
Feb 27 17:17:24 rp300we python[816]: Generating asset-list...
Feb 27 17:17:24 rp300we python[816]: Showing asset https://boardclock.com/app/clock (webpage)
Feb 27 17:17:39 rp300we python[816]: current url is https://boardclock.com/app/clock/626fcd71cd166954225cd2b703bd22c8/
Feb 27 17:17:39 rp300we python[816]: Sleeping for 60
Feb 27 17:18:00 rp300we python[816]: USR1 received, skipping.
Feb 27 17:18:00 rp300we python[816]: Generating asset-list...
Feb 27 17:18:00 rp300we python[816]: Asset https://weather.srly.io - paramus at https://weather.srly.io?lat=40.930240285321055&lng=-74.06504906356537&lang=en&24h=0&wind_speed=0 is not available, sk
Feb 27 17:18:01 rp300we python[816]: Generating asset-list...
Feb 27 17:18:01 rp300we python[816]: Asset Shared MS Google Slide at https://***private***/presentation/d/e/2PACX-1vRQfzuUad3I_2XZMzPTcRG3Nbsn37qWn33eUAudq76i5AwSj9z63jxPY1Fq_m8FyscyPOFOo3Uyza6J/
Feb 27 17:18:01 rp300we python[816]: Generating asset-list...
Feb 27 17:18:01 rp300we python[816]: Showing asset http://www.***private***academy.org/sites/default/files/***private***_logo.png (image)
Feb 27 17:20:56 rp300we sudo[1127]:       pi : TTY=unknown ; PWD=/home/pi/screenly ; USER=root ; COMMAND=/bin/systemctl status screenly-viewer.service -n 20
Feb 27 17:20:56 rp300we sudo[1127]: pam_unix(sudo:session): session opened for user root by (uid=0)
Feb 27 17:20:56 rp300we sudo[1127]: pam_unix(sudo:session): session closed for user root
Feb 27 17:21:39 rp300we sudo[1150]:       pi : TTY=unknown ; PWD=/home/pi/screenly ; USER=root ; COMMAND=/bin/systemctl status screenly-viewer.service -n 20
Feb 27 17:21:39 rp300we sudo[1150]: pam_unix(sudo:session): session opened for user root by (uid=0)
Feb 27 17:21:39 rp300we sudo[1150]: pam_unix(sudo:session): session closed for user root