Good morning, I have 5 images (assets) and it stops on one image for more than 10 minutes, I have everything configured for 10 seconds and it changes. Does this happen to anyone? Do you know how I can fix it?
@VeroMM19, while I’m investigating the issue, can you provide the following:
- Raspberry Pi hardware version
- Anthias version (e.g. master@270e0cd)
- OS (Raspberry Pi OS Lite or Balena)
- Internet connectivity (Ethernet or Wi-Fi)
- Screenshots or screencasts of the issue
- Please provide the screenshot of the web UI as well.
- It could be that the asset is enabled (the switch toggled on), but it’s still in the Inactive Assets section.
- If your device runs Raspberry Pi OS Lite, can you provide the viewer and the server logs? Details can be found here.
The data are:
- Raspberry Pi 3 Model B Rev 1.2
- Anthias version master@21d1a41
- Ethernet
- Inactive: Show splash screen; Default assets; Shuffle playlist y Debug logging
- Active assets: 5 assets duration 15 sec.
Thank you!!
I tried replicating it on a device that’s closely similar to yours (a Pi 3 B+, Rev 1.3). but still can’t see the issue on my end.
- Can you provide a screenshot of your web UI?
- Can you provide viewer and server logs? You can run the following commands:
cd ~/screenly
docker compose logs -ft anthias-viewer anthias-server
I couldn’t upload screenshots, it won’t let me, it gives me an error.
I run the commands:
anthias-viewer-1 | 2024-06-13T04:31:32.725269746Z GitHub requests suspended due to prior error
anthias-viewer-1 | 2024-06-13T04:31:32.726381986Z Remote Git branch not available
anthias-viewer-1 | 2024-06-13T04:31:32.728189902Z Unable to get latest version from GitHub
anthias-viewer-1 | 2024-06-13T04:31:32.729082923Z Playlist is empty. Sleeping for 5 seconds
anthias-viewer-1 | 2024-06-13T04:31:32.729462455Z Current url is http://anthias-nginx:80/static/img/loading.png
anthias-viewer-1 | 2024-06-13T04:31:37.737635369Z GitHub requests suspended due to prior error
anthias-viewer-1 | 2024-06-13T04:31:37.738957765Z Remote Git branch not available
anthias-viewer-1 | 2024-06-13T04:31:37.741067401Z Unable to get latest version from GitHub
anthias-viewer-1 | 2024-06-13T04:31:37.741883026Z Playlist is empty. Sleeping for 5 seconds
anthias-viewer-1 | 2024-06-13T04:31:37.742219640Z Current url is http://anthias-nginx:80/static/img/loading.png
anthias-viewer-1 | 2024-06-13T04:31:42.750220576Z GitHub requests suspended due to prior error
anthias-viewer-1 | 2024-06-13T04:31:42.751528909Z Remote Git branch not available
anthias-viewer-1 | 2024-06-13T04:31:42.754761513Z Unable to get latest version from GitHub
anthias-viewer-1 | 2024-06-13T04:31:42.755058440Z Playlist is empty. Sleeping for 5 seconds
anthias-viewer-1 | 2024-06-13T04:31:42.755894847Z Current url is http://anthias-nginx:80/static/img/loading.png
anthias-viewer-1 | 2024-06-13T04:31:47.763763126Z GitHub requests suspended due to prior error
anthias-viewer-1 | 2024-06-13T04:31:47.764611720Z Remote Git branch not available
anthias-viewer-1 | 2024-06-13T04:31:47.766295313Z Unable to get latest version from GitHub
anthias-viewer-1 | 2024-06-13T04:31:47.767066251Z Playlist is empty. Sleeping for 5 seconds
anthias-viewer-1 | 2024-06-13T04:31:47.771352240Z Current url is http://anthias-nginx:80/static/img/loading.png
anthias-viewer-1 | 2024-06-13T04:31:52.776237864Z GitHub requests suspended due to prior error
anthias-viewer-1 | 2024-06-13T04:31:52.777202864Z Remote Git branch not available
anthias-viewer-1 | 2024-06-13T04:31:52.778979166Z Unable to get latest version from GitHub
anthias-viewer-1 | 2024-06-13T04:31:52.779675572Z Playlist is empty. Sleeping for 5 seconds
anthias-viewer-1 | 2024-06-13T04:31:52.780438697Z Current url is http://anthias-nginx:80/static/img/loading.png
anthias-viewer-1 | 2024-06-13T04:31:57.788470414Z GitHub requests suspended due to prior error
anthias-viewer-1 | 2024-06-13T04:31:57.788710674Z Remote Git branch not available
anthias-viewer-1 | 2024-06-13T04:31:57.790886872Z Unable to get latest version from GitHub
anthias-viewer-1 | 2024-06-13T04:31:57.792654580Z Playlist is empty. Sleeping for 5 seconds
anthias-viewer-1 | 2024-06-13T04:31:57.792793851Z Current url is http://anthias-nginx:80/static/img/loading.png
anthias-viewer-1 | 2024-06-13T04:32:02.799587495Z GitHub requests suspended due to prior error
anthias-viewer-1 | 2024-06-13T04:32:02.799783381Z Remote Git branch not available
anthias-viewer-1 | 2024-06-13T04:32:02.801103068Z Unable to get latest version from GitHub
anthias-viewer-1 | 2024-06-13T04:32:02.801414683Z Playlist is empty. Sleeping for 5 seconds
anthias-viewer-1 | 2024-06-13T04:32:02.801747651Z Current url is http://anthias-nginx:80/static/img/loading.png
anthias-viewer-1 | 2024-06-13T04:32:07.810234524Z GitHub requests suspended due to prior error
anthias-viewer-1 | 2024-06-13T04:32:07.810545358Z Remote Git branch not available
anthias-viewer-1 | 2024-06-13T04:32:07.812803587Z Unable to get latest version from GitHub
anthias-viewer-1 | 2024-06-13T04:32:07.813426712Z Playlist is empty. Sleeping for 5 seconds
anthias-viewer-1 | 2024-06-13T04:32:07.813924420Z Current url is http://anthias-nginx:80/static/img/loading.png
anthias-viewer-1 | 2024-06-13T04:32:12.822217387Z GitHub requests suspended due to prior error
anthias-viewer-1 | 2024-06-13T04:32:12.822598637Z Remote Git branch not available
anthias-viewer-1 | 2024-06-13T04:32:12.824527700Z Unable to get latest version from GitHub
anthias-viewer-1 | 2024-06-13T04:32:12.825248689Z Playlist is empty. Sleeping for 5 seconds
anthias-viewer-1 | 2024-06-13T04:32:12.825787491Z Current url is http://anthias-nginx:80/static/img/loading.png
anthias-viewer-1 | 2024-06-13T04:32:17.833548166Z GitHub requests suspended due to prior error
anthias-viewer-1 | 2024-06-13T04:32:17.833858948Z Remote Git branch not available
anthias-viewer-1 | 2024-06-13T04:32:17.835848375Z Unable to get latest version from GitHub
anthias-viewer-1 | 2024-06-13T04:32:17.836351552Z Playlist is empty. Sleeping for 5 seconds
anthias-viewer-1 | 2024-06-13T04:32:17.836767125Z Current url is http://anthias-nginx:80/static/img/loading.png
error from daemon in stream: Error grabbing logs: invalid character ‘\x00’ looking for beginning of value
To put a video and it plays, what size is optimal? I have uploaded one of 308,277 kb, and it does not load.
@VeroMM19 Uploading video assets that’s roughly 300 MB should still be fine. You can try uploading video that’s less than ~100 MB to see if it works.
As for the screenshots of the web UI, you can send them to me at nicomiguelino2014@gmail.com.
It already works correctly for me. I have uploaded another video, and with the Wifi I have configured it. Thank you very much for the help.