Management page "took too long to respond"

Anthias
1

When I try accessing my management page, it gives me the following error:

xxx.xx.xx.xxx took too long to respond.

I’m using Chrome, internet connection is working, and my coworker on the same network can pull up the page fine.

Is this a permissions issue? Any insight on what to check is appreciated. Thanks!

2

Can you provide some more information on the installation?

3

Hello! So, some specs on the setup that were shared with me:

  • It is on a Raspberry Pi device
  • There is no login to manage this display board
  • Data is pulled from a folder on our agency’s shared drive
  • All times when scheduling an asset is based off of UTC, but when set it should be shown in EST in the schedule overview
4

SOLVED

It was a permissions/security issue as suspected. Coworker realized they needed to SSH in to add my machine to authorized list.