Until recently switching assets was no problem and displayed almost simultaneously when doing so. Now, we’re experiencing very long lag times of days durations once an asset is activated. Our monitor will display older assets but will not display newly added assets. Why could this be happening? Thank you.
@susanstub, would you be able to provide the following details:
- Raspberry Pi Hardware Version
- Network Setup (for example, Wi-Fi, Ethernet)
- server and viewer logs – steps on how to retrieve the logs can be found here.
- Screenshots or screen recordings of the issue – more specifically, the web interface
- Are the start and end dates of newly-added assets displayed correctly?