Mp4 videos chopping the first second or so of video - Pi 4

I have been working on this for several days. I can get anthias to install and run on my pi4b but if I add a mp4 asset it chops the first second or so of the HD video. Here are the logs from the screenly-anthias-viewer-1 container for the asset in question:

Showing asset GH010110.MP4 (video)
Current url is null
Fontconfig error: No writable cache directories
Fontconfig error: No writable cache directories
Fontconfig error: No writable cache directories
Fontconfig error: No writable cache directories
Fontconfig error: No writable cache directories
Fontconfig error: No writable cache directories
[f191f6b8] wl_xdg_shell window: <<< WL XDG, type=0
error: XDG_RUNTIME_DIR is invalid or not set in the environment.
[f191f6b8] wl_xdg_shell window: >>> WL XDG No display
error: XDG_RUNTIME_DIR is invalid or not set in the environment.
error: XDG_RUNTIME_DIR is invalid or not set in the environment.
[ee805c60] gles2 generic error: parent window not available
[ee805c60] xcb generic error: window not available
[ee8f7e68] gles2 vout display error: parent window not available
[ee8f7e68] gl vout display error: parent window not available
[ee8f7e68] xcb vout display error: window not available
[ee8f7e68] drm_vout vout display: <<< OpenDrmVout: Fmt=DPV0
[ee8f7e68] drm_vout vout display error: Failed to get xlease
[ee8f7e68] drm_vout vout display error: Failed to set atomic cap
Fontconfig error: No writable cache directories
Fontconfig error: No writable cache directories
Fontconfig error: No writable cache directories
Fontconfig error: No writable cache directories
Fontconfig error: No writable cache directories
Fontconfig error: No writable cache directories
[f191c288] avcodec decoder: Using DRM Video Accel for hardware decoding

Here is another video it is doing it with:
Showing asset Logo Animation 01.mp4 (video)
Current url is null
Fontconfig error: No writable cache directories
Fontconfig error: No writable cache directories
Fontconfig error: No writable cache directories
Fontconfig error: No writable cache directories
Fontconfig error: No writable cache directories
Fontconfig error: No writable cache directories
[f2d09a70] wl_xdg_shell window: <<< WL XDG, type=0
error: XDG_RUNTIME_DIR is invalid or not set in the environment.
[f2d09a70] wl_xdg_shell window: >>> WL XDG No display
error: XDG_RUNTIME_DIR is invalid or not set in the environment.
error: XDG_RUNTIME_DIR is invalid or not set in the environment.
[f37327e8] gles2 generic error: parent window not available
[f37327e8] xcb generic error: window not available
[f37060d8] gles2 vout display error: parent window not available
[f37060d8] gl vout display error: parent window not available
[f37060d8] xcb vout display error: window not available
[f37060d8] drm_vout vout display: <<< OpenDrmVout: Fmt=DPV0
[f37060d8] drm_vout vout display error: Failed to get xlease
[f37060d8] drm_vout vout display error: Failed to set atomic cap
Fontconfig error: No writable cache directories
Fontconfig error: No writable cache directories
Fontconfig error: No writable cache directories
Fontconfig error: No writable cache directories
Fontconfig error: No writable cache directories
Fontconfig error: No writable cache directories
[f2d2a468] avcodec decoder: Using DRM Video Accel for hardware decoding

1 Like

@anonpoet, I’ll check this one closely later.

In the meantime, you can install ffmpeg on your container by running the following commands:

cd ~/screenly
docker compose exec anthias-viewer bash

apt-get install -y --no-install-recommends ffmpeg

After running the commands, try running the following:

cd ~/screenly_assets

# The filename of the uploaded MP4 file is different from the original filename.
# It was renamed to <UUID>.mp4, so it's important to take note of the asset ID of your
# video via the web UI.

ffprobe [filename].mp4

One you got the output of the ffprobe command, please put the output here. Thanks.

Run the commands. Here is the output:
root@53c075a087fe:~/screenly_assets# ls -lh
total 106M
-rw-r–r-- 1 root root 39M Sep 11 10:13 10c01200be384ec1bde5ad72403304c9.mp4
-rw-r–r-- 1 root root 37K Sep 11 10:12 4126891c806143888ccbc612b39bca7a.jpg
-rw-r–r-- 1 root root 19M Sep 11 10:27 63b45236f10e47c6825931ecd1b1ebd4.mpeg
-rw-r–r-- 1 root root 48M Sep 11 09:57 6d4e2433e8ca45df875f74adeab056f4.mp4
-rw-r–r-- 1 root root 315K Sep 11 10:12 7a58705bd00648589910cfa6c0edaa56.jpg
-rw-r–r-- 1 root root 435K Sep 11 10:12 cf5be65375b140ff86ca2602de339356.jpg
-rw-r–r-- 1 root root 41K Sep 11 10:12 e41564b0f1dc4aedbe82dd9f100fb034.jpg
root@53c075a087fe:~/screenly_assets# ffprobe 10c01200be384ec1bde5ad72403304c9.mp4
ffprobe version 5.1.6-0+deb12u1+rpt1 Copyright (c) 2007-2024 the FFmpeg developers
built with gcc 12 (Raspbian 12.2.0-14+rpi1)
configuration: --prefix=/usr --extra-version=0+deb12u1+rpt1 --toolchain=hardened --incdir=/usr/include/arm-linux-gnueabihf --enable-gpl --disable-stripping --disable-mmal --enable-gnutls --enable-ladspa --enable-libaom --enable-libass --enable-libbluray --enable-libbs2b --enable-libcaca --enable-libcdio --enable-libcodec2 --enable-libdav1d --enable-libflite --enable-libfontconfig --enable-libfreetype --enable-libfribidi --enable-libglslang --enable-libgme --enable-libgsm --enable-libjack --enable-libmp3lame --enable-libmysofa --enable-libopenjpeg --enable-libopenmpt --enable-libopus --enable-libpulse --enable-librabbitmq --enable-librist --enable-librubberband --enable-libshine --enable-libsnappy --enable-libsoxr --enable-libspeex --enable-libsrt --enable-libssh --enable-libsvtav1 --enable-libtheora --enable-libtwolame --enable-libvidstab --enable-libvorbis --enable-libvpx --enable-libwebp --enable-libx265 --enable-libxml2 --enable-libxvid --enable-libzimg --enable-libzmq --enable-libzvbi --enable-lv2 --enable-omx --enable-openal --enable-opencl --enable-opengl --enable-sand --enable-sdl2 --disable-sndio --enable-libjxl --enable-neon --enable-v4l2-request --enable-libudev --enable-epoxy --enable-pocketsphinx --enable-librsvg --enable-libdc1394 --enable-libdrm --enable-vout-drm --enable-libiec61883 --enable-chromaprint --enable-frei0r --enable-libx264 --enable-libplacebo --enable-librav1e --enable-shared --libdir=/usr/lib/arm-linux-gnueabihf --cpu=arm1176jzf-s --arch=arm
WARNING: library configuration mismatch
avutil configuration: --prefix=/usr --extra-version=0+deb12u1+rpt1 --toolchain=hardened --incdir=/usr/include/arm-linux-gnueabihf --enable-gpl --disable-stripping --disable-mmal --enable-gnutls --enable-ladspa --enable-libaom --enable-libass --enable-libbluray --enable-libbs2b --enable-libcaca --enable-libcdio --enable-libcodec2 --enable-libdav1d --enable-libflite --enable-libfontconfig --enable-libfreetype --enable-libfribidi --enable-libglslang --enable-libgme --enable-libgsm --enable-libjack --enable-libmp3lame --enable-libmysofa --enable-libopenjpeg --enable-libopenmpt --enable-libopus --enable-libpulse --enable-librabbitmq --enable-librist --enable-librubberband --enable-libshine --enable-libsnappy --enable-libsoxr --enable-libspeex --enable-libsrt --enable-libssh --enable-libsvtav1 --enable-libtheora --enable-libtwolame --enable-libvidstab --enable-libvorbis --enable-libvpx --enable-libwebp --enable-libx265 --enable-libxml2 --enable-libxvid --enable-libzimg --enable-libzmq --enable-libzvbi --enable-lv2 --enable-omx --enable-openal --enable-opencl --enable-opengl --enable-sand --enable-sdl2 --disable-sndio --enable-libjxl --enable-neon --enable-v4l2-request --enable-libudev --enable-epoxy --enable-pocketsphinx --enable-librsvg --enable-libdc1394 --enable-libdrm --enable-vout-drm --enable-libiec61883 --enable-chromaprint --enable-frei0r --enable-libx264 --enable-libplacebo --enable-librav1e --libdir=/usr/lib/arm-linux-gnueabihf/neon/vfp --cpu=cortex-a7 --arch=armv6t2 --disable-thumb --enable-shared --disable-doc --disable-programs
avcodec configuration: --prefix=/usr --extra-version=0+deb12u1+rpt1 --toolchain=hardened --incdir=/usr/include/arm-linux-gnueabihf --enable-gpl --disable-stripping --disable-mmal --enable-gnutls --enable-ladspa --enable-libaom --enable-libass --enable-libbluray --enable-libbs2b --enable-libcaca --enable-libcdio --enable-libcodec2 --enable-libdav1d --enable-libflite --enable-libfontconfig --enable-libfreetype --enable-libfribidi --enable-libglslang --enable-libgme --enable-libgsm --enable-libjack --enable-libmp3lame --enable-libmysofa --enable-libopenjpeg --enable-libopenmpt --enable-libopus --enable-libpulse --enable-librabbitmq --enable-librist --enable-librubberband --enable-libshine --enable-libsnappy --enable-libsoxr --enable-libspeex --enable-libsrt --enable-libssh --enable-libsvtav1 --enable-libtheora --enable-libtwolame --enable-libvidstab --enable-libvorbis --enable-libvpx --enable-libwebp --enable-libx265 --enable-libxml2 --enable-libxvid --enable-libzimg --enable-libzmq --enable-libzvbi --enable-lv2 --enable-omx --enable-openal --enable-opencl --enable-opengl --enable-sand --enable-sdl2 --disable-sndio --enable-libjxl --enable-neon --enable-v4l2-request --enable-libudev --enable-epoxy --enable-pocketsphinx --enable-librsvg --enable-libdc1394 --enable-libdrm --enable-vout-drm --enable-libiec61883 --enable-chromaprint --enable-frei0r --enable-libx264 --enable-libplacebo --enable-librav1e --libdir=/usr/lib/arm-linux-gnueabihf/neon/vfp --cpu=cortex-a7 --arch=armv6t2 --disable-thumb --enable-shared --disable-doc --disable-programs
avformat configuration: --prefix=/usr --extra-version=0+deb12u1+rpt1 --toolchain=hardened --incdir=/usr/include/arm-linux-gnueabihf --enable-gpl --disable-stripping --disable-mmal --enable-gnutls --enable-ladspa --enable-libaom --enable-libass --enable-libbluray --enable-libbs2b --enable-libcaca --enable-libcdio --enable-libcodec2 --enable-libdav1d --enable-libflite --enable-libfontconfig --enable-libfreetype --enable-libfribidi --enable-libglslang --enable-libgme --enable-libgsm --enable-libjack --enable-libmp3lame --enable-libmysofa --enable-libopenjpeg --enable-libopenmpt --enable-libopus --enable-libpulse --enable-librabbitmq --enable-librist --enable-librubberband --enable-libshine --enable-libsnappy --enable-libsoxr --enable-libspeex --enable-libsrt --enable-libssh --enable-libsvtav1 --enable-libtheora --enable-libtwolame --enable-libvidstab --enable-libvorbis --enable-libvpx --enable-libwebp --enable-libx265 --enable-libxml2 --enable-libxvid --enable-libzimg --enable-libzmq --enable-libzvbi --enable-lv2 --enable-omx --enable-openal --enable-opencl --enable-opengl --enable-sand --enable-sdl2 --disable-sndio --enable-libjxl --enable-neon --enable-v4l2-request --enable-libudev --enable-epoxy --enable-pocketsphinx --enable-librsvg --enable-libdc1394 --enable-libdrm --enable-vout-drm --enable-libiec61883 --enable-chromaprint --enable-frei0r --enable-libx264 --enable-libplacebo --enable-librav1e --libdir=/usr/lib/arm-linux-gnueabihf/neon/vfp --cpu=cortex-a7 --arch=armv6t2 --disable-thumb --enable-shared --disable-doc --disable-programs
avdevice configuration: --prefix=/usr --extra-version=0+deb12u1+rpt1 --toolchain=hardened --incdir=/usr/include/arm-linux-gnueabihf --enable-gpl --disable-stripping --disable-mmal --enable-gnutls --enable-ladspa --enable-libaom --enable-libass --enable-libbluray --enable-libbs2b --enable-libcaca --enable-libcdio --enable-libcodec2 --enable-libdav1d --enable-libflite --enable-libfontconfig --enable-libfreetype --enable-libfribidi --enable-libglslang --enable-libgme --enable-libgsm --enable-libjack --enable-libmp3lame --enable-libmysofa --enable-libopenjpeg --enable-libopenmpt --enable-libopus --enable-libpulse --enable-librabbitmq --enable-librist --enable-librubberband --enable-libshine --enable-libsnappy --enable-libsoxr --enable-libspeex --enable-libsrt --enable-libssh --enable-libsvtav1 --enable-libtheora --enable-libtwolame --enable-libvidstab --enable-libvorbis --enable-libvpx --enable-libwebp --enable-libx265 --enable-libxml2 --enable-libxvid --enable-libzimg --enable-libzmq --enable-libzvbi --enable-lv2 --enable-omx --enable-openal --enable-opencl --enable-opengl --enable-sand --enable-sdl2 --disable-sndio --enable-libjxl --enable-neon --enable-v4l2-request --enable-libudev --enable-epoxy --enable-pocketsphinx --enable-librsvg --enable-libdc1394 --enable-libdrm --enable-vout-drm --enable-libiec61883 --enable-chromaprint --enable-frei0r --enable-libx264 --enable-libplacebo --enable-librav1e --libdir=/usr/lib/arm-linux-gnueabihf/neon/vfp --cpu=cortex-a7 --arch=armv6t2 --disable-thumb --enable-shared --disable-doc --disable-programs
avfilter configuration: --prefix=/usr --extra-version=0+deb12u1+rpt1 --toolchain=hardened --incdir=/usr/include/arm-linux-gnueabihf --enable-gpl --disable-stripping --disable-mmal --enable-gnutls --enable-ladspa --enable-libaom --enable-libass --enable-libbluray --enable-libbs2b --enable-libcaca --enable-libcdio --enable-libcodec2 --enable-libdav1d --enable-libflite --enable-libfontconfig --enable-libfreetype --enable-libfribidi --enable-libglslang --enable-libgme --enable-libgsm --enable-libjack --enable-libmp3lame --enable-libmysofa --enable-libopenjpeg --enable-libopenmpt --enable-libopus --enable-libpulse --enable-librabbitmq --enable-librist --enable-librubberband --enable-libshine --enable-libsnappy --enable-libsoxr --enable-libspeex --enable-libsrt --enable-libssh --enable-libsvtav1 --enable-libtheora --enable-libtwolame --enable-libvidstab --enable-libvorbis --enable-libvpx --enable-libwebp --enable-libx265 --enable-libxml2 --enable-libxvid --enable-libzimg --enable-libzmq --enable-libzvbi --enable-lv2 --enable-omx --enable-openal --enable-opencl --enable-opengl --enable-sand --enable-sdl2 --disable-sndio --enable-libjxl --enable-neon --enable-v4l2-request --enable-libudev --enable-epoxy --enable-pocketsphinx --enable-librsvg --enable-libdc1394 --enable-libdrm --enable-vout-drm --enable-libiec61883 --enable-chromaprint --enable-frei0r --enable-libx264 --enable-libplacebo --enable-librav1e --libdir=/usr/lib/arm-linux-gnueabihf/neon/vfp --cpu=cortex-a7 --arch=armv6t2 --disable-thumb --enable-shared --disable-doc --disable-programs
swscale configuration: --prefix=/usr --extra-version=0+deb12u1+rpt1 --toolchain=hardened --incdir=/usr/include/arm-linux-gnueabihf --enable-gpl --disable-stripping --disable-mmal --enable-gnutls --enable-ladspa --enable-libaom --enable-libass --enable-libbluray --enable-libbs2b --enable-libcaca --enable-libcdio --enable-libcodec2 --enable-libdav1d --enable-libflite --enable-libfontconfig --enable-libfreetype --enable-libfribidi --enable-libglslang --enable-libgme --enable-libgsm --enable-libjack --enable-libmp3lame --enable-libmysofa --enable-libopenjpeg --enable-libopenmpt --enable-libopus --enable-libpulse --enable-librabbitmq --enable-librist --enable-librubberband --enable-libshine --enable-libsnappy --enable-libsoxr --enable-libspeex --enable-libsrt --enable-libssh --enable-libsvtav1 --enable-libtheora --enable-libtwolame --enable-libvidstab --enable-libvorbis --enable-libvpx --enable-libwebp --enable-libx265 --enable-libxml2 --enable-libxvid --enable-libzimg --enable-libzmq --enable-libzvbi --enable-lv2 --enable-omx --enable-openal --enable-opencl --enable-opengl --enable-sand --enable-sdl2 --disable-sndio --enable-libjxl --enable-neon --enable-v4l2-request --enable-libudev --enable-epoxy --enable-pocketsphinx --enable-librsvg --enable-libdc1394 --enable-libdrm --enable-vout-drm --enable-libiec61883 --enable-chromaprint --enable-frei0r --enable-libx264 --enable-libplacebo --enable-librav1e --libdir=/usr/lib/arm-linux-gnueabihf/neon/vfp --cpu=cortex-a7 --arch=armv6t2 --disable-thumb --enable-shared --disable-doc --disable-programs
swresample configuration: --prefix=/usr --extra-version=0+deb12u1+rpt1 --toolchain=hardened --incdir=/usr/include/arm-linux-gnueabihf --enable-gpl --disable-stripping --disable-mmal --enable-gnutls --enable-ladspa --enable-libaom --enable-libass --enable-libbluray --enable-libbs2b --enable-libcaca --enable-libcdio --enable-libcodec2 --enable-libdav1d --enable-libflite --enable-libfontconfig --enable-libfreetype --enable-libfribidi --enable-libglslang --enable-libgme --enable-libgsm --enable-libjack --enable-libmp3lame --enable-libmysofa --enable-libopenjpeg --enable-libopenmpt --enable-libopus --enable-libpulse --enable-librabbitmq --enable-librist --enable-librubberband --enable-libshine --enable-libsnappy --enable-libsoxr --enable-libspeex --enable-libsrt --enable-libssh --enable-libsvtav1 --enable-libtheora --enable-libtwolame --enable-libvidstab --enable-libvorbis --enable-libvpx --enable-libwebp --enable-libx265 --enable-libxml2 --enable-libxvid --enable-libzimg --enable-libzmq --enable-libzvbi --enable-lv2 --enable-omx --enable-openal --enable-opencl --enable-opengl --enable-sand --enable-sdl2 --disable-sndio --enable-libjxl --enable-neon --enable-v4l2-request --enable-libudev --enable-epoxy --enable-pocketsphinx --enable-librsvg --enable-libdc1394 --enable-libdrm --enable-vout-drm --enable-libiec61883 --enable-chromaprint --enable-frei0r --enable-libx264 --enable-libplacebo --enable-librav1e --libdir=/usr/lib/arm-linux-gnueabihf/neon/vfp --cpu=cortex-a7 --arch=armv6t2 --disable-thumb --enable-shared --disable-doc --disable-programs
postproc configuration: --prefix=/usr --extra-version=0+deb12u1+rpt1 --toolchain=hardened --incdir=/usr/include/arm-linux-gnueabihf --enable-gpl --disable-stripping --disable-mmal --enable-gnutls --enable-ladspa --enable-libaom --enable-libass --enable-libbluray --enable-libbs2b --enable-libcaca --enable-libcdio --enable-libcodec2 --enable-libdav1d --enable-libflite --enable-libfontconfig --enable-libfreetype --enable-libfribidi --enable-libglslang --enable-libgme --enable-libgsm --enable-libjack --enable-libmp3lame --enable-libmysofa --enable-libopenjpeg --enable-libopenmpt --enable-libopus --enable-libpulse --enable-librabbitmq --enable-librist --enable-librubberband --enable-libshine --enable-libsnappy --enable-libsoxr --enable-libspeex --enable-libsrt --enable-libssh --enable-libsvtav1 --enable-libtheora --enable-libtwolame --enable-libvidstab --enable-libvorbis --enable-libvpx --enable-libwebp --enable-libx265 --enable-libxml2 --enable-libxvid --enable-libzimg --enable-libzmq --enable-libzvbi --enable-lv2 --enable-omx --enable-openal --enable-opencl --enable-opengl --enable-sand --enable-sdl2 --disable-sndio --enable-libjxl --enable-neon --enable-v4l2-request --enable-libudev --enable-epoxy --enable-pocketsphinx --enable-librsvg --enable-libdc1394 --enable-libdrm --enable-vout-drm --enable-libiec61883 --enable-chromaprint --enable-frei0r --enable-libx264 --enable-libplacebo --enable-librav1e --libdir=/usr/lib/arm-linux-gnueabihf/neon/vfp --cpu=cortex-a7 --arch=armv6t2 --disable-thumb --enable-shared --disable-doc --disable-programs
libavutil 57. 28.100 / 57. 28.100
libavcodec 59. 37.100 / 59. 37.100
libavformat 59. 27.100 / 59. 27.100
libavdevice 59. 7.100 / 59. 7.100
libavfilter 8. 44.100 / 8. 44.100
libswscale 6. 7.100 / 6. 7.100
libswresample 4. 7.100 / 4. 7.100
libpostproc 56. 6.100 / 56. 6.100
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from ‘10c01200be384ec1bde5ad72403304c9.mp4’:
Metadata:
major_brand : mp42
minor_version : 0
compatible_brands: mp42mp41
creation_time : 2024-09-09T22:03:46.000000Z
Duration: 00:00:08.02, start: 0.000000, bitrate: 40720 kb/s
Stream #0:00x1: Video: h264 (Main) (avc1 / 0x31637661), yuv420p(progressive), 1920x1080 [SAR 1:1 DAR 16:9], 40753 kb/s, 24 fps, 24 tbr, 24k tbn (default)
Metadata:
creation_time : 2024-09-09T22:03:46.000000Z
handler_name : ?Mainconcept Video Media Handler
vendor_id : [0][0][0][0]
encoder : AVC Coding
Stream #0:10x2: Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 61 kb/s (default)
Metadata:
creation_time : 2024-09-09T22:03:46.000000Z
handler_name : #Mainconcept MP4 Sound Media Handler
vendor_id : [0][0][0][0]

Thanks, @anonpoet. I’ll take a look at this one. Does the issue happen for all videos?

Yes it happens with all videos. The screen is blank for a second or two and then starts that far into the video. So the videos start at like second 2 or so. Thank you!

1 Like

Thanks for your help. Let me know if you need additional info or logs and I can get those for you. Thank you so much!

1 Like

@anonpoet, thanks. I’m still figuring out how to make the video appear on the first few seconds or so.

Same here. Also on Pi 4 with newly installed Anthias.

Okay. Thanks for you efforts on this. Let me know if you need any other logs or info.

Thanks again!

@nicomiguelino
While we are waiting on the fix for the chopping off the first few seconds of video, is there a work-around that could be done to get it working on the short term?

Thank you!
Troy

@anonpoet, apologies to for the wait. I’m still trying out viable long-term solutions, like switching to Qt as well. (Anthias currently uses VLC for Pi for video playback and Qt for image and web assets display).

I can’t seem to think of a quick and easy workaround yet, but you can try to add 1 to 3 seconds before videos before uploading them. You can use ffmpeg, for instance.