Videos not displaying

I’m having trouble displaying videos on my screen. Images work just fine but whenever it tries to move to a video the screen goes black and then it skips to the next asset.

I have tried both MP4 and MOV files with the same result. I am running the latest Screenly OSE on a Raspbian Lite on a Pi 4 Model B.

Any help on this would be greatly appreciated.

Thanks

Please see this issue that was reported on GitHub along with this issue, which the former issue was closed in favor of.