Wifi not working

Hi,

I recently supplied 8 screenly OSE Pi 3Bs to a site and when they tried to setup with wifi they were able to connect to the pi and choose a wifi network but when rebooted they were unable to log on to the wifi even though they had the password. This happened on 6 of the 8 Pi’s. In the office here I recreated the fault, I then connected up via the LAN socket on the Pi to the same network the AP was on and then when I disconnected the cable the Pi was then able to connect to the wifi. Is this a known issue? The Pi’s were supplied in Oct last year and the version of Screenly was production@d12df55.

Old production version of screenly OSE is not really supported anymore for many reasons so I dont think you will get a lot of troubleshooting help for this scenario.

What I can advise on is that next time, you should create a wpa_supplicant.conf file ready with the wireless info for the place they are being deployed at and copy this file to the Pi’s SD card’s /boot/ directory, this will automatically load up on boot of the Pi and join the wifi you have specified on the file.

This is the tool I use to generate the wpa_supplicant.conf files: Wireshark · WPA PSK Generator

Enter the password for the wifi, and enter the SSID, then click Generate PSK.
When you get the result of that, create the file as I mentioned and enter the information on it as seen on this example:

If you entered all the information correctly and copy the file into the SD card /boot/ folder of the Pi, this should automatically join the Pi to the specified wifi upon boot.

Hi all, a quick update for anyone landing on this thread: we’ve brought back WiFi setup via a captive portal in Anthias, in PR #3399. When a screen has no working network, it raises its own access point and shows the network name and passphrase on screen. You join it from your phone or laptop and pick the WiFi network to connect to. No SSH, keyboard, or nmcli needed.

It’s merged into master and we’re calling for testers. If no issues turn up, it’ll ship in the next release, but we’d really appreciate the community’s help putting it through its paces first. The easiest way to try it is with the installer script, choosing the latest option (installs from master). Please report how it went (Pi model, OS, wired or WiFi, anything odd) here or on the PR.